Frequently Asked Questions

Get answers to common questions about Touch Up Consultation.

We assess your locs, scalp, and styling history, discuss your goals and maintenance routine, recommend the best service (retwist, start, or repair), and provide a price quote. The stylist will explain timing and aftercare tailored to your hair.

Consultations typically last twenty to forty minutes depending on loc length and complexity. If additional time is needed for style samples or detailed planning, we’ll let you know. Booking a same-day service may extend your appointment.

Yes — if you book your recommended service the same day, we’ll apply the consultation fee toward your final price. If you schedule for another day, the fee covers the assessment only. Discounts or promotions cannot always be combined.

Lightly washed hair is preferred so we can assess scalp and loc condition accurately. Avoid heavy oils or styling products before the appointment. If you can’t wash, arrive with dry hair and inform us so we can adjust the evaluation.

Yes — based on your hair texture, loc maturity, and goals we’ll recommend retwisting, repairs, or new starts. We’ll explain the pros and cons of each option, expected maintenance, and estimated time and cost for the recommended service.

Absolutely — visual references help us understand your vision and assess feasibility given your hair’s texture and length. Bring several images, note any maintenance expectations, and we’ll discuss realistic results, required time, and any necessary adjustments to achieve your desired look.