Frequently Asked Questions

Get answers to common questions about Shampoo, Conditioner Treatment.

This service includes a professional shampoo, deep conditioning treatment, scalp assessment, and lightweight detangling. Products are chosen for textured hair needs. Blow dry or full detangling is available for an additional $25. Treatment time varies by hair length.

Most clients benefit from this treatment every 2–4 weeks, depending on styling, product use, and scalp needs. For heavy build-up or frequent protective styles, schedule every 1–3 weeks. Your stylist will recommend a tailored plan based on texture and routine.

Yes — our targeted cleansers and moisturizing conditioners soothe dryness and lift flakes without over-stripping natural oils. Combined scalp massage improves circulation. For persistent issues we recommend topical treatments or a customized routine; discuss concerns so we can adjust products accordingly.

We use gentle techniques to preserve braids and reduce manipulation. Light cleansing and conditioning are safe, but very loose or recently installed styles may need extra care. Inform your stylist about any fragile or new braids so we can adapt the service.

Blow dry and full detangling are not included; they are available for an additional $25. Light detangling during treatment is provided as needed. Please request blow-dry when booking so we can allocate extra time and the proper products.

We select sulfate-free shampoos, hydrating conditioners, and protein or moisture masks suited to your hair's porosity. Brands vary but focus on nourishing, non-stripping ingredients safe for textured and natural hair. Tell your stylist about sensitivities or product preferences.