Frequently Asked Questions

Get answers to common questions about Shampoo, Conditioner Treatment.

Typically 30 to 45 minutes depending on hair length, thickness, and product chosen. Adding blow-dry/detangling adds roughly 15 to 30 minutes and carries a separate $25 charge. We tailor timing to your hair's needs.

Yes. We customize products and technique for color-treated, relaxed, or permed hair to preserve color and integrity. Tell your stylist about any chemical services so we can select protective, sulfate-free formulas and gentle detangling methods.

Yes — blow dry and detangling are available for an additional $25. Our stylists assess hair condition and recommend whether the add-on is beneficial. Please request this option when booking to reserve extra time.

Every 2–4 weeks is ideal for maintaining moisture and scalp health, depending on hair type and styling routine. Curly or heat-styled hair may benefit from more frequent treatments; ask your stylist for a personalized schedule.

Yes. We use salon-grade, professional shampoos and conditioners chosen for your hair needs, including hydrating, strengthening, and color-safe options. Products are selected to improve manageability and protect hair during styling and braiding preparations.

Arrive with dry or lightly damp hair free of heavy oils or add-ons. Bring information about recent chemical services and any sensitivities. If you want blow-dry/detangling, mention it when booking so we reserve time and apply the $25 add-on.